Giving Back

There is no doubt that the holidays push us to do a little more for those around us. We come to reflect upon our lives and realize how much we have to be thankful for, and we then remember those who are not as fortunate and have come to meet certain trials in their life that we would never wish upon anyone. This year, Sentinel Security Life geared up and linked hands with Prevent Child Abuse Utah to help bring the holiday spirit back to three sisters who were victims of child abuse in their home.

Prevent Child Abuse Utah (PCAU) is a non-profit organization whose mission is to “…guide a community commitment to prevent child abuse in all its forms, through programs, services, public awareness, training and education, advocacy and networking.” Without a doubt, PCAU is a wonderful organization with a beautiful vision and mission.

Sentinel Security is glad to have been awarded the opportunity to come together and provide gifts for these young girls during this time of year and donations to PCAU to go toward their services in the fight against child abuse. Thank you, Prevent Child Abuse Utah for all you do for the families in our local community!

For more information on how you can make a difference, visit www.preventchildabuseutah.org. If you need to report child abuse, you can call this toll-free, statewide reporting hotline 855-323-3237.

Blog written by: Thy Mims, Marketing Communications Manager for Sentinel Security Life Insurance Co.

How is Sentinel Helping Seniors?

Although I have spent the last 15 years in the insurance industry, I am relatively new to the rapidly growing category often referred to as the “Senior Market.” As part of my career development in this marketplace, I am fortunate to work for a company that has dedicated itself to providing solutions to this specific category of insurance consumers.

Sentinel has long been known for providing our New Vantage™ Life insurance as a way to help seniors pay for final expenses. A few years ago we added the Sentinel Plan® Medicare Supplement that helps pay some of the health care costs that original Medicare doesn’t cover including co-payments, co-insurance and deductibles. Last year, we released our Personal Choice Annuity™, which is a unique solution that allows consumers flexibility when planning for their retirement.

Over the past few months I have been fortunate to be involved in the development of a new product called the Sentinel Plan® Hospital Advantage Plus™, which has an anticipated release date of October 1, 2012. This product pays a cash benefit to our policyholders for expenses resulting from hospital stays, emergency room visits, surgeries and physician office visits. Typically, these are expenses that are not covered under existing insurance policies (such as Medicare Supplement and Medicare Advantage).

For example, let’s consider the financial impact of a hospital confinement. If you have original Medicare you would be responsible for a $1,156 Part A deductible before receiving any benefit. If you have a Medicare Advantage plan, you would be responsible for a $250 per day (for days 1-5) coinsurance. However, if you have the Sentinel Plan® Hospital Advantage Plus™ you would receive a cash benefit of $250 per day (for up to 5 days). If your hospital stay lasted 5 days, you would receive $1,250 in your pocket.

Some of the other benefits provided by the plan include payments for expenses related to Ambulance Services, Emergency Room Care, Outpatient Surgical Services, and Primary Care Physician Office Visits. There are even benefits for Wellness Visits and Preventative Care Services. This new product is another example of the ongoing commitment we have at Sentinel to help our senior policyholders manage the various costs associated with today’s economic environment.

I am happy to be part of a company that is growing and developing with an eye focused on the needs of our current and future policyholders. For additional information on the Sentinel Plan® Hospital Advantage Plus™, or any of our existing insurance products, please visit us at www.sslco.com or call 800.247.1423.

Blog written by: Dan Hudgens, National Sales Manager for Sentinel Security Life Insurance Co.

Life Insurance Awareness Month

The Life and Health Insurance Foundation (LIFE), a non-profit organization dedicated to helping consumers make informed decisions about insurance has designated September as Life Insurance Awareness Month. Life insurance should be a necessary part of your family’s financial plan but unfortunately, up to 30 percent of US households have no life insurance whatsoever.*

Why is having life insurance so important? Ask yourself if your family could manage their financial needs without you. If the answer is no, then take a few moments to consider how life insurance could help ease the financial burden on them if you were suddenly not there to provide. While there are different types to choose from, most plans will pay your beneficiary a cash amount (called a death benefit) to take care of final expenses, burial costs, flowers, obituaries or any other cost they see fit. They may even choose to pay off lingering medical bills, tax debt or pay off the mortgage. It’s up to them.

After you’ve decided to purchase insurance, it’s important that you find a qualified and licensed insurance professional to help you pick a policy that best fits your needs. The LIFE foundation offers several helpful tools on their website that can help you figure out what kind of insurance you need, how much of it you need and what important questions to ask before purchasing an insurance product. Sentinel also has many licensed agents in your area and we have specialized in final expense insurance since 1948. Sentinel offers three whole life plans which upon qualifying, can accommodate you at every stage of your life, whether you are raising a family or enjoying retirement with your spouse. Sentinel has been offering peace-of-mind and security to our clients for over 60 years.

Please visit us at www.sslco.com or call 800.247.1423 if you would like a Sentinel agent referral or if you’re looking for more information.

Blog written by: Amy Mullen, Marketing Communications Manager for Sentinel Security Life Insurance Co.

*Source:
1. 2012 Life and Health Insurance Foundation for Education (LIFE) webpage, http://www.lifehappens.org/life-insurance-awareness-month/

 

Top Five Ways to Get Annuity Apps Processed Faster

Sentinel is a great company to work for because they provide their employees with many chances to develop their careers internally. I can attest to this because I was just promoted from a new business annuity processor to a graphic designer in marketing! It’s an exciting time for me and Sentinel and I can’t wait to see what comes next.

Part of my new job in marketing is to assist agents with annuity questions I receive through e-mail or over the phone. I get a lot of questions from agents and marketers about our products and services. Fortunately, because I worked in new business as a processor, I have a special perspective on the entire client annuity application process, from start to finish.

So, I’m here to share with you some tips and tricks on making sure your application gets approved quickly! Here are the top five things you can do to ensure a faster processing time.

1. Double check all signature pages. One of the most common errors we receive is when an application has an incomplete signature page. Some signature pages even require additional information such as the city, state, and zip code of where the signature was taken. Double checking the application to make sure all signatures are complete will ensure much quicker processing.

2. Make sure you send us all the paperwork that will be required in order to approve the annuity. If the person approving an application does not have all the necessary paperwork, they have to send it back to processing so that they can track down what is missing. This could take days or even weeks if they can’t get a hold of the agent and/or client in a timely manner. If you applications are complete with all required forms including state-specific forms, we can approve the annuity much faster.

3. If the funds are arriving via transfer or a 1035 exchange, make sure to provide us with all of the transfer company’s information, including their overnight mailing address, fax numbers, telephone number, contract number, maturity date, etc. Many transfer companies require original paperwork, so double check that requirement before sending us a faxed copy of an application. Also, make sure the client’s information is filled out completely on the form, and that they sign and check all appropriate boxes. It also helps speed up the process if you can provide a copy of their statement, and any additional information that the company would require in specific cases (surrender paperwork, certificates, etc.).

4. Follow up with the processors. Our new business processors can be responsible for over 100 applications at any given time. That’s a lot of paperwork! Our processors have a standard follow-up time for each application that is scheduled in their calendar. However, if you have additional information, forms, or corrected paperwork make to submit, be sure to follow up with the processors. If you don’t know what is going on with your application, please call us at 1-800-247-1423, option 4. Our processors and representatives will be happy to work with you on application statuses.

5. Last but not least, don’t be afraid to contact us during our normal business hours (open earlier now at 7 a.m. until 4:30 p.m., Monday-Friday, Mountain Time) if you have any questions or concerns. We are happy to assist you with any questions you may have.
We have a fantastic customer and agent support team that can answer your questions and get you the help that you need in order to process your apps quicker. We love working with our agents and want our agents and clients to have a positive experience with us! As always, we look forward to our continued partnership. Thank you for choosing Sentinel Life.

Blog written by: LeiLoni Tilley, Graphic Designer for

A.M. Best Rating and Why It’s Important

If you are new to the insurance world or have just become an agent, you may hear a lot about what a company’s A.M. Best rating is. Nowadays, most clients looking to purchase insurance or an investment product will conduct their own due diligence concerning how well the insurance company is rated—looking especially at how A.M. Best rated the company. An A.M. Best rating is what most customers and agents will inquire about since A.M. Best is one of the oldest (113 years and counting) and most trusted third-party rating experts in the insurance industry.

Many of you probably already know what an A.M. Best rating stands for and why it’s so important in insurance sales. For a new agent, understanding the importance of a positive A.M. Best rating is very important in the insurance world.

Founded in 1899, A.M. Best is a credit rating organization dedicated specifically to rating the insurance industry. A.M. Best issues financial strength ratings measuring insurance companies’ ability to pay claims and measure risk. It also rates financial instruments issued by insurance companies, such as bonds, notes, and securitization products. Anyone who is anyone in the insurance world refers to Best’s ratings and analysis as a means of assessing the financial strength and creditworthiness of risk-bearing entities and investment vehicles offered by insurance companies.

It’s important to understand as well that A.M. Best ratings are given out like the grades you received in school—A++, A+, A-, B++, B+, B and so forth. On the A.M. Best chart, anything B+ or above is considered a “good” rating or in their “secure” category. When the economic crisis hit in 2008, many well established “A” companies dropped to low B’s or even C’s. Sadly, some of these companies ended up dropping to an F grade. F’s were bad in school and they are bad in the financial world as well.

Sentinel’s grade has remained a B++ even during the roller coaster ride of 2008 and we were recently just affirmed again as a B++ (good), secure company in a June 6, 2012 A.M. Best press release. If you are new to Sentinel, you can feel good about making the choice to partner with us. We’ve been in this business since 1948 and have continually offered a diverse and growing array of insurance products along with the security and peace-of-mind our valued policyholders and partners are accustomed to.

In elementary school, a child would often justify their argument with a: “…well, Teacher said so!” In this case, “…A.M. Best said so.”

Blog written by: Amy Mullen, Marketing Communications Manager for

Why Sentinel?

As President of Sentinel Security Life Insurance Company, I’m often asked, why I stand behind this company? Why Sentinel?

We have our business answers of course. We have been serving the needs of the senior community for over 60 years by offering affordable final expense whole life policies to ease the stress of losing a loved one. We’ve expanded our product line to include Medicare Supplement and Select Options and just last year, we released our fixed annuity product that offers our customers some of the highest crediting ratings around. Those are all great reasons to choose Sentinel but I like to focus on one of our greatest company assets: our people.

Visit our corporate office in Salt Lake City, Utah and on every floor, at least three to four of our home office employees have been with our company for 20+ years—some of them for over 30 years. Why do our people stay so long? Because they love what they do—they work hard to provide the absolute best customer service in the industry and they help our senior clients find the peace-of-mind and security that they are looking for. Our people are what make Sentinel stand out from the crowd.

If you aren’t familiar with Sentinel Security Life Insurance, I encourage you to check out our website at http://www.sslco.com where you will find a common list of Frequently Asked Questions about our products and services. Even better, give us a call at the corporate office (855-478-4037). Our wonderful people will be here to answer.

Blog written by: Earl Tate, President of